Blog: How do you define a technician?

Christopher Ivie

Technical Staff Lead and Support Services Specialist, University of Hertfordshire

Back in April 2018 when I first became involved in our technical staff project at the university, it was unknown as to whether designated “technical staff” were indeed the entire technical community.

Granted, there were those who had the term as part of their title, but what about those who were part-technician or part-demonstrator? The question was asked - how do we define a technician? This raised further questions like whether STEM covers all our bases and whether I was able to include my all technical staff within the remit of the Technician Commitment.

I didn’t wish to be exclusive with the remit of my project, but instead wished to emphasise my deep encouragement for more to become involved.

I searched the Oxford English Dictionary for a definition: “A person employed to look after technical equipment or do practical work in a laboratory”. Well that isn’t broad or all-encompassing for those who have technical aspects to their role and aren’t directly involved with laboratories! We have accounting technicians and educational technologists who don’t set foot in laboratories. What about everyone else? I then read an article by HEaTED (https://www.stem.org.uk/heated/definition-technician-higher-education-suggestion) suggesting indeed that the ambiguous term needs redefining.

Although a global dictionary amendment surge hasn’t happened, as an institution we are happy to be inclusive of all colleagues who wish to be involved in the Technician Commitment, aligning with this statement of definition.

Fast forward 12 months. Not only do we have a full list of all technicians and those who deem themselves technical staff, but our fantastic colleagues in HR have granted us access to leavers and joiners so we’re able to keep it accurate. Our steering group has representatives from each business unit or school, as well as representation from HR and marketing, and we’re now sponsored by a Dean of school. This is a huge step towards better multidisciplinary relationships across all departments.

The contribution toward teaching and learning here at the University of Hertfordshire is one large working machine that can only function at peak performance when each facet of the university is thriving. We’re well on our way!

 

 About Chris:

I started my IT-related career volunteering at 14 years old at server houses in London, working with gaming companies. This grew to a junior technician role, then a senior technician role. Fast forward to 17 years of IT (of which 5 have been at the University of Hertfordshire). I now run a project dedicated to technical staff at the university, alongside my main IT support role.

Contact Details: To keep in touch and talk about all things Technician Commitment please email me on c.ivie2@herts.ac.uk or email our project team on techscommit@herts.ac.uk